While I have stressed in other observations, the importance of being able to develop a proper list and check it off, it is a mistake to substitute list-checking for productive thinking. Our processes need creative input. We need to make certain that we do not lose that special energy necessary to superb performance. We never want to drop below the level of our list checking activity, but we never want to be satisfied with staying at that level.
Creative thinking actually generates a more useful list. Otherwise you are left dealing with urgent interruptions and logical next steps. These two categories, urgent interruptions and logical next steps can promote a hidden lethargy – we unknowingly substitute activity for productivity.
