The tendency of a process is to leak efficiencies (it is related to The Second Law of Thermodynamics). This applies to any activity. It is in writing. It is in manufacturing. And you don’t fix this problem with periodic assessments and/or efforts. You must design a system that is self-optimizing – a system that refines itself at every cycle.
In one way, I am trying to do this with organizations and systems around the world. In another way, I want to do this in my own thinking process.
