Just because you do not have an answer, does not mean you do not have a reply. When a customer asks, you always respond, even if it is only to let them know that you are searching for the answer. An answer communicates information; a reply communicates respect.
On the Difference between a Reply and an Answer
On the Difference between a Reply and an Answer
Topic:Leadership
Posted on:Nov 22 2013
Captured by:Austin M
Method:Previous Writings
