There is an important distinction between an answer and a solution. Some people ask for an answer, when what they need is a solution. An answer is communicated in the form of information, but a solution must sometimes be embodied. Answers can be given, but solutions must be achieved. Beware of giving someone an answer when what they need is a solution. All you do is create a false sense of security. They think they have an answer, but they do not. In such cases, it is better to give them a deeper question. Help them turn inward. Help them discover, and in the discovery itself, achieve a solution which transcends an answer.