Below is a collection of Dr. McGlaughlin’s most recent observations (500+). Most of these observations are made throughout the course of everyday life, captured by dictation, and added to FlintsNotes.com. You can read more about the observation capture process here. The content here changes 5 days a week, so be sure to check back often. Also, feel free to leave a comment in the comments section of each observation.

February 19, 2013

On the Difference between a “Good” Decision and a “Right” Decision

Ultimate truth is beyond our grasp. We may not be able to discover absolute answers, but this does not stop or prevent us from making important […]
February 16, 2013

On the Danger of Equating Skill with Truth

We must beware of being influenced by the powerful communicator or the brilliant thinker. A superior argument does not necessarily equate with an absolute truth. In […]
February 8, 2013

On the Special Season when the Imperative is Action

Sometimes we need to adopt a new mindset. There is a time to forget the checklist, and instead focus on the charge. Ferocity replaces order. Closing […]
February 7, 2013

On Leadership and the Utility of Anger

A leader needs to pay attention to what generates “organic anger” within. The leader who doesn’t experience anger is not alive. But the leader who does […]
February 4, 2013

On Remaining at the Epicenter of the Customer’s Focus

In the service business, the service team must remain in the epicenter of the client-leader’s focus. When a leader first hires you, you may be top […]
February 1, 2013

On Gratitude as the Foundation of Well-Being

Gratitude is the foundation of mental health. I have never seen a depressed person who was properly grateful. This is not to say there are not […]
January 28, 2013

On Discovering a New Source of Delight

I have made a glorious discovery: By Grand Central Station I Sat Down and Wept is one of the most artful books I have ever had […]