Below is a collection of Dr. McGlaughlin’s most recent observations (500+). Most of these observations are made throughout the course of everyday life, captured by dictation, and added to FlintsNotes.com. You can read more about the observation capture process here. The content here changes 5 days a week, so be sure to check back often. Also, feel free to leave a comment in the comments section of each observation.

August 22, 2014

On the Absolute Character of Honesty

Somehow I know that absolute honesty is the path. The problem with understanding its significance is wrapped up in a conflation of terms. Honesty, while important, […]
August 22, 2014

On Taking Humor Seriously

Humor defuses intensities:  1) It keeps people from taking themselves too seriously 2) it keeps people from taking situations too seriously.  The irony is this: humor is […]
August 21, 2014

On the Planning Process in Management

The more I study management practice, the more I question its planning methodology. Leaders do not seem to understand the difference between an objective and a […]
August 15, 2014

On Leadership and the Value of Reflection

The Leader must have a bias for action, but this action should flow out of reflection. Never confuse activity with progress. Vigorous execution needs to be […]
August 13, 2014

On the Transferability of Management Expertise

Some managers transcend a given company or industry. They are able to move from one organization to another and still effect significant growth. What is different […]
August 12, 2014

On the Web as a Living Laboratory

Senior leaders make the grave mistake of underestimating the true value of their organization’s website. It is not just another channel through which to pipe their […]
August 8, 2014

On the Role of a Customer Theory

At the apex of the inverted funnel is the customer theory. One must understand the customer theory before they can map the yes-path. The customer theory […]